Bentley
The showroom, in mixed reality. Presented to the Bentley board.
Customer journeys and mixed reality sales prototypes built in Unreal Engine for Bentley's Digital Transformation division, presented at board level.

- Role
- Digital experience designer
- Year
- 2018 to 2019
- Tools
- Unreal Engine, journey mapping
- Outcome
- Board presentation
The brief
Bentley's Digital Transformation division wanted to know what a sale could feel like without the showroom. The constraint was care. A Bentley purchase is slow and considered, and the headset could not cheapen it.
The approach
I built the customer journey end to end and prototyped it in Unreal Engine with Bentley's technical leads and a small VFX team. Each milestone was an internal demo, building toward one board-level presentation that framed the work as a sequence of moments rather than a single product.

Treat the headset as a room. Not a screen.

The outcome
The work was presented to the Bentley board and shaped how the division approached later immersive projects. The journeys became the reference for the roll-out into select dealerships.